Catering Terms & Conditions
1. A booking can only be accepted with a letter of confirmation, together with a 25% deposit of the total estimated food bill. We will hold a date for 14 days provisionally. Please note that the deposit is non-refundable after a 14 day cooling off period which commences from the date that your deposit is received. In the event of a cancellation after the 14 day cooling off period, we may refund 75% of the deposit paid as a gesture of goodwill if and when we resell the date.
2. Cancellation against the deposit received will only be accepted one calendar month prior to the function date, otherwise the bill must be paid in full
3. Confirmation of final numbers is required 10 days minimum, prior to the function and this is the minimum number that will be charged for.
4. The balance of the estimated bill must be received 10 days prior to the function. Any additional costs will be billed following the event and payment should be made within 14 days. Overpayment will be re-imbersed within 30 days.
5. Prices quoted are per person and include VAT.
6. We do not include a service charge, which is left to the organiser’s discretion.
7. A delivery charge will be made at £1.00/mile for functions above 25 miles from Aldington, Kent. For small functions an additional charge may be made. We may charge for staff travel time, dependant on distance.
8. Our charges include the provision of crockery and cutlery and sundry items but do not include napkins, tablecloths or furniture. These can be hired through us which is recommended if your event is within 25 miles of Aldington and/or we are booked through to the end of your event. If not then for your convenience we recommend that they are hired through the company that you are using for tables/ chairs etc as this means we do not have to take the cloths on our departure.
9. Food Service staff are provided for fully serviced menus. For Canapés, finger buffets, fork buffets, BBQ’s and Pig Roasts we will provide staff at an hourly rate if or as required.
10. Drinks service, we offer a service to provide staff to serve your arrival and meal drinks, if you are able to provide your own wines etc at your venue.. The charge is from £3.50 per head, including supplying all glasses required i.e. arrival drinks glass, 2 wine glasses and a toast/ Champagne flute, staff to serve and ancillary items such as trays, Champagne bowl etc, this service can be extended to serve your evening bar drinks also, please note this does not include refrigeration or disposal of glass bottles.